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FAQ
Who can apply for the Bonex Card?
What are the fees associated with using the Bonex Card?
Can I set the spending limit for my Bonex Card?
How do I add funds to my Bonex Card?
Which currencies can I use with the Bonex Card?
If you experience any issues with your BoneX card, including problems with transactions, card activation, balance updates, or general usage, please contact Mobilum customer support directly. Their support team is responsible for handling all card-related matters and will be able to assist you promptly.
You can reach Mobilum support by submitting a ticket through their official support portal at support.mobilum.com, where you can describe the issue in detail and attach any relevant information or screenshots if needed. This will help ensure faster and more effective assistance.
Card issuance may be restricted or unavailable for residents or nationals of jurisdictions designated by the FATF as high-risk or under increased monitoring (“grey list”), as well as for countries on our restricted/prohibited list, in line with applicable laws and compliance policies.